Here are several excerpts from an excellent article by Shay Young, Senior Database Analyst with Euro RSCG Discovery, What Is A World-Class Marketing Database?:

A world-class marketing database is an environment that has the ability to change and adapt in lock-step with your corporation’s changes while also enabling you to learn from the data within itself. This allows for better marketing decision-making capabilities which, in turn, will inform you on how to adjust your database.

A world-class marketing database is not just software; rather, it is a dynamic, living organism comprised of marketing database strategist(s), architect(s), and developers who are constantly in-touch with the direction of your corporation’s marketing efforts, sales initiatives and goals.

Here’s the truth: There is no turnkey, world-class database that will handle any and all of your marketing needs and will maximize the ROI of all “your” marketing efforts. That said, the name of the game IS maximization of profit, not just increased response. In order to achieve that, a customized marketing database that can grow, change and adapt to your business’ needs is crucial.

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