Posts tagged as:

Customer Service

5 Tips for Building Stronger Customer Relationships

by Jim Berkowitz on December 6, 2010

2010’s Hottest Customer Service Technology Trends

by Jim Berkowitz on October 13, 2010

Poor Customer Service Costs Companies Billions

by Jim Berkowitz on January 22, 2010

How To Implement a Proactive Customer Support Strategy

by Jim Berkowitz on January 18, 2010

Measuring Happiness: On the Road to Customer Satisfaction

by Jim Berkowitz on January 14, 2010