Here is a brief synopsis of an enlightening article by Samuel Greengard, a freelance writer for Baseline magazine, Top 10 Trends in IT for 2009:

In 2009, these technologies can provide companies with a competitive advantage in what is expected to be a very tough year on the bottom lines of IT budgets, IT management and IT vendors. However, even in an economic downturn those companies that invest, develop and capitalize on technologies that save money while improving the efficiency and effectiveness of business have an opportunity to grab significant market and mind share with new and existing customers.

Here are Samuel Greengard’s Top 10 Trends in IT for 2009…

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Here are the most interesting CRM-related news stories from the past week:

• With Dynamics, Microsoft’s ERP and CRM Business Apps Go Head-to-Head with  Oracle and SAP
• Informatica To Offer Salesforce.com Integration Service
• Salespen Application Now Available on Salesforce.com
• New iBOLT Business Integration Suite for Salesforce.com
• Apatar Connects Open Source SugarCRM to Other Apps
• NetSuite Goes Live In Singapore
• New Customer Relationship Management software made for Mac
• Affordable CRM Business Intelligence Software for SMBs by DecipherTech
• Oasis CRM Offers New QuickBooks Interface
• Oracle Buys Haley
• Oracle buys Aussie Ruleburst
• Apprivo launches three new software-as-a-service offerings
• Omni and Intelestream Deliver Open Source CRM Integration for Novell GroupWise
• Jigsaw and SkyData Partner to Deliver Business Contact Data to the Mobile Frontier
• Chordiant Launches Customer Experience Management Model
• Lithium Technologies Expands Social Media Portfolio with Lithium Ideas
• Is underdog LinkedIn poised to beat flashy Facebook?
• Microsoft introduces Windows Azure for cloud development
• Microsoft unveils Web-based Office
• Seven Must-Have Offline Apps For Your iPhone/iPod Touch
• IBM unveils content management solution

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Here are the most interesting CRM-related news stories from the past week:

• RightNow teams with Birst for advanced business analytics
• SAP builds on mobile strategy
• Oracle Strengthens Retail Management Apps With AVT Buy
• Unica Unveils Next Generation of Affinium Suite
• Quosal Now Available on the Force.com AppExchange
• ExactTarget to Create Tech Center and 300 Positions
• StrongMail Powers Email Delivery for Marketo
• iContact Features BoldChat Solution in its “Small Business Growth Kit”
• Oasis CRM Announces New Microsoft Great Plains Interface
• Socialtext 3.0 unveiled
• Salesgenie.com Goes Mobile
• CompanionLink Releases Two-Way Sync With Palm Desktop 6.2
• ProfitRunners Introduces WideStorm, an Online Negotiation System
• Mincron Releases Version 12.0 of ERP Solution
• Microsoft To Unleash Windows Cloud
• Microsoft Debuts ‘Dublin’ App Server in .NET 4.0
• Google launches ‘Google News for blogs’

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