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	<title>CRM Mastery e-Journal&#187; Mobile Technology</title>
	<atom:link href="http://crmweblog.crmmastery.com/category/mobile-technology/feed/" rel="self" type="application/rss+xml" />
	<link>http://crmweblog.crmmastery.com</link>
	<description>CRM Best Practice and Industry News</description>
	<lastBuildDate>Tue, 03 May 2011 16:38:51 +0000</lastBuildDate>
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		<title>Could Customer Scheduling Be A Game-Changing Mobile App in Retail?</title>
		<link>http://crmweblog.crmmastery.com/2011/02/could-customer-scheduling-be-a-game-changing-mobileapp-in-retail/</link>
		<comments>http://crmweblog.crmmastery.com/2011/02/could-customer-scheduling-be-a-game-changing-mobileapp-in-retail/#comments</comments>
		<pubDate>Tue, 01 Feb 2011 16:16:47 +0000</pubDate>
		<dc:creator>Jim Berkowitz</dc:creator>
				<category><![CDATA[CRM Best Practices]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Mobile Technology]]></category>
		<category><![CDATA[mobile apps]]></category>
		<category><![CDATA[Mobile CRM]]></category>
		<category><![CDATA[mobile marketing]]></category>
		<category><![CDATA[Retail]]></category>

		<guid isPermaLink="false">http://crmweblog.crmmastery.com/?p=2264</guid>
		<description><![CDATA[ Here are several excerpts from an article by Mike Wittenstein, Mobile Monday: Apple Store App, about The Apple Store&#8217;s New Mobile App:
In the Store section, you can do much more than find the closest store. You can schedule an hour of tech support, one-on-one assistance or do training — at any store in the [...]]]></description>
		<wfw:commentRss>http://crmweblog.crmmastery.com/2011/02/could-customer-scheduling-be-a-game-changing-mobileapp-in-retail/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Six Steps For Successfully Building a Mobile Presence</title>
		<link>http://crmweblog.crmmastery.com/2010/09/six-steps-for-successfully-building-a-mobile-presence/</link>
		<comments>http://crmweblog.crmmastery.com/2010/09/six-steps-for-successfully-building-a-mobile-presence/#comments</comments>
		<pubDate>Mon, 20 Sep 2010 15:03:09 +0000</pubDate>
		<dc:creator>Jim Berkowitz</dc:creator>
				<category><![CDATA[CRM Best Practices]]></category>
		<category><![CDATA[E-commerce]]></category>
		<category><![CDATA[Mobile Technology]]></category>
		<category><![CDATA[Sales and Selling]]></category>
		<category><![CDATA[mobile apps]]></category>
		<category><![CDATA[mobile strategy]]></category>

		<guid isPermaLink="false">http://crmweblog.crmmastery.com/?p=2169</guid>
		<description><![CDATA[ Here are several excerpts from an excellent article by Brenna Johnson, Product Marketing with Endeca Technologies, Six Steps For Building a Mobile Retail Presence.  Check out the complete source article for much more on each suggested step:
If you&#8217;re an online retailer without mobile commerce capabilities, you&#8217;re missing out on sales. Smart-phones have dramatically changed [...]]]></description>
		<wfw:commentRss>http://crmweblog.crmmastery.com/2010/09/six-steps-for-successfully-building-a-mobile-presence/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Retailers Must Modify Their IT Strategies To Encompass The Ways That People Will Buy In The Future</title>
		<link>http://crmweblog.crmmastery.com/2010/06/retailers-must-modify-their-it-strategies-to-encompass-the-ways-that-people-will-buy-in-the-future/</link>
		<comments>http://crmweblog.crmmastery.com/2010/06/retailers-must-modify-their-it-strategies-to-encompass-the-ways-that-people-will-buy-in-the-future/#comments</comments>
		<pubDate>Tue, 01 Jun 2010 15:28:46 +0000</pubDate>
		<dc:creator>Jim Berkowitz</dc:creator>
				<category><![CDATA[CRM Technology]]></category>
		<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[Mobile Technology]]></category>
		<category><![CDATA[Social CRM]]></category>
		<category><![CDATA[it strategy]]></category>
		<category><![CDATA[retail technology]]></category>
		<category><![CDATA[retail trends]]></category>
		<category><![CDATA[strategic planning]]></category>

		<guid isPermaLink="false">http://crmweblog.crmmastery.com/?p=2051</guid>
		<description><![CDATA[ Here are several excerpts from an article by Alan Morris, Managing Director of Retail Assist, Changing Retail Modifies IT Strategies:
As retail is changing, more now than ever before, Alan Morris advocates a new way for retailers to review how they plan their technology, to reflect and remain on the upside of market change.
As an [...]]]></description>
		<wfw:commentRss>http://crmweblog.crmmastery.com/2010/06/retailers-must-modify-their-it-strategies-to-encompass-the-ways-that-people-will-buy-in-the-future/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Mobile Apps and Mobile Marketing Could Change Everything</title>
		<link>http://crmweblog.crmmastery.com/2010/04/mobile-apps-and-mobile-marketing-could-change-everything/</link>
		<comments>http://crmweblog.crmmastery.com/2010/04/mobile-apps-and-mobile-marketing-could-change-everything/#comments</comments>
		<pubDate>Thu, 15 Apr 2010 16:49:16 +0000</pubDate>
		<dc:creator>Jim Berkowitz</dc:creator>
				<category><![CDATA[CRM Technology]]></category>
		<category><![CDATA[Mobile Technology]]></category>
		<category><![CDATA[mobile applications]]></category>
		<category><![CDATA[mobile apps]]></category>
		<category><![CDATA[mobile marketing]]></category>
		<category><![CDATA[mobile software]]></category>

		<guid isPermaLink="false">http://crmweblog.crmmastery.com/?p=1983</guid>
		<description><![CDATA[ Here are several excerpts from a thoughtful article, by Gary Boon, a Partner with Shout, How Best to Utilize the Mobile Medium:
The importance of mobile marketing will not come down to new technology, but new ways of thinking, says Shout’s Gary Boon. 
For some it’s little more than an over hyped hot topic of [...]]]></description>
		<wfw:commentRss>http://crmweblog.crmmastery.com/2010/04/mobile-apps-and-mobile-marketing-could-change-everything/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Annual Technology Predictions for 2010 &#8211; From Nucleus Research</title>
		<link>http://crmweblog.crmmastery.com/2009/12/annual-technology-predictions-for-2010-from-nucleus-research/</link>
		<comments>http://crmweblog.crmmastery.com/2009/12/annual-technology-predictions-for-2010-from-nucleus-research/#comments</comments>
		<pubDate>Mon, 21 Dec 2009 16:26:44 +0000</pubDate>
		<dc:creator>Jim Berkowitz</dc:creator>
				<category><![CDATA[CRM Technology]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Leadership-Mgmt]]></category>
		<category><![CDATA[Mobile Technology]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[SaaS]]></category>
		<category><![CDATA[Social Technologies]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://crmweblog.crmmastery.com/?p=1838</guid>
		<description><![CDATA[ Nucleus Research analysts have examined the technology industry’s most aggressively growing segments and have forecast the driving economic forces and faltering trends for next year. Nucleus predictions are based on analysis of both vendors and thousands of corporate end-user case studies. Nucleus predicts the following for 2010:
1. The cloud adoption trend will continue, and [...]]]></description>
		<wfw:commentRss>http://crmweblog.crmmastery.com/2009/12/annual-technology-predictions-for-2010-from-nucleus-research/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Brands Find Mobile Adds Potential to CRM Mix</title>
		<link>http://crmweblog.crmmastery.com/2009/07/brands-find-mobile-adds-potential-to-crm-mix/</link>
		<comments>http://crmweblog.crmmastery.com/2009/07/brands-find-mobile-adds-potential-to-crm-mix/#comments</comments>
		<pubDate>Mon, 13 Jul 2009 16:42:31 +0000</pubDate>
		<dc:creator>Jim Berkowitz</dc:creator>
				<category><![CDATA[CRM Best Practices]]></category>
		<category><![CDATA[CRM Technology]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Mobile Technology]]></category>
		<category><![CDATA[Mobile CRM]]></category>

		<guid isPermaLink="false">http://crmweblog.crmmastery.com/?p=1643</guid>
		<description><![CDATA[ Here are several excerpts from an article by Dianna Dilworth, Brands Find Mobile Adds Potential to CRM Mix:
More brands are looking to add the mobile channel to build relationships and be a part of the CRM mix. Sears, FedEx, The Weather Channel and 1-800-Flowers are all using this medium to engage consumers on a [...]]]></description>
		<wfw:commentRss>http://crmweblog.crmmastery.com/2009/07/brands-find-mobile-adds-potential-to-crm-mix/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>7 Amazing Mobile Apps</title>
		<link>http://crmweblog.crmmastery.com/2009/02/7-amazing-mobile-apps/</link>
		<comments>http://crmweblog.crmmastery.com/2009/02/7-amazing-mobile-apps/#comments</comments>
		<pubDate>Tue, 17 Feb 2009 19:57:28 +0000</pubDate>
		<dc:creator>Jim Berkowitz</dc:creator>
				<category><![CDATA[CRM Technology]]></category>
		<category><![CDATA[Leadership-Mgmt]]></category>
		<category><![CDATA[Mobile Technology]]></category>

		<guid isPermaLink="false">http://crmweblog.crmmastery.com/?p=1531</guid>
		<description><![CDATA[ Here&#8217;s an article by Glenn Letham that summarizes the 7 amazing mobile applications that won the 2008 Sony Ericsson Content Awards, Excellence In Mobile Application Development &#8211; 7 Amazing Mobile Apps:
With the increasing sophistication of phones, content and consumers, the bar for winning this year&#8217;s awards is raised even higher for the 7 winning [...]]]></description>
		<wfw:commentRss>http://crmweblog.crmmastery.com/2009/02/7-amazing-mobile-apps/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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