The Hello Bar is a simple web toolbar that engages users and communicates a call to action.

From the category archives:

Internet Cust. Svs.

When ‘Getting Human’ Isn’t Enough

by Jim Berkowitz on August 2, 2007

How May You Help Me?

by Jim Berkowitz on July 4, 2007

Customer Service Champs

by Jim Berkowitz on February 27, 2007

Top 10 Things to Measure on Your Website

by Jim Berkowitz on February 7, 2007

Managing Customer Interactions Using VoIP

by Jim Berkowitz on February 6, 2007

Benchmarking Call Center Operations

by Jim Berkowitz on October 26, 2006

Benchmarking Call Center Operations

by Jim Berkowitz on October 26, 2006

A Different Way To Interview Customer Service Reps

by Jim Berkowitz on July 10, 2006

A Different Way To Interview Customer Service Reps

by Jim Berkowitz on July 10, 2006