http://crmweblog.crmmastery.com CRM Best Practice and Industry News Thu, 18 Feb 2010 20:00:04 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 http://crmweblog.crmmastery.com/2010/02/how-to-make-the-most-of-your-customer-feedback/ http://crmweblog.crmmastery.com/2010/02/how-to-make-the-most-of-your-customer-feedback/#comments Wed, 17 Feb 2010 17:39:17 +0000 Jim Berkowitz http://crmweblog.crmmastery.com/?p=1928 http://crmweblog.crmmastery.com/2010/02/how-to-make-the-most-of-your-customer-feedback/feed/ 0 http://crmweblog.crmmastery.com/2010/02/crm-customization-is-a-key-demand-for-buyers-pre-purchase/ http://crmweblog.crmmastery.com/2010/02/crm-customization-is-a-key-demand-for-buyers-pre-purchase/#comments Tue, 16 Feb 2010 16:31:14 +0000 Jim Berkowitz http://crmweblog.crmmastery.com/?p=1925 http://crmweblog.crmmastery.com/2010/02/crm-customization-is-a-key-demand-for-buyers-pre-purchase/feed/ 0 http://crmweblog.crmmastery.com/2010/01/its-time-for-text-analytics/ http://crmweblog.crmmastery.com/2010/01/its-time-for-text-analytics/#comments Thu, 28 Jan 2010 17:52:59 +0000 Jim Berkowitz http://crmweblog.crmmastery.com/?p=1913 http://crmweblog.crmmastery.com/2010/01/its-time-for-text-analytics/feed/ 0 http://crmweblog.crmmastery.com/2010/01/protect-your-brand-reputation-with-brand-monitoring-technology/ http://crmweblog.crmmastery.com/2010/01/protect-your-brand-reputation-with-brand-monitoring-technology/#comments Tue, 19 Jan 2010 16:42:01 +0000 Jim Berkowitz http://crmweblog.crmmastery.com/?p=1882 http://crmweblog.crmmastery.com/2010/01/protect-your-brand-reputation-with-brand-monitoring-technology/feed/ 1 http://crmweblog.crmmastery.com/2010/01/private-clouds-are-a-fix-not-the-future/ http://crmweblog.crmmastery.com/2010/01/private-clouds-are-a-fix-not-the-future/#comments Wed, 13 Jan 2010 17:26:00 +0000 Jim Berkowitz http://crmweblog.crmmastery.com/?p=1873 http://crmweblog.crmmastery.com/2010/01/private-clouds-are-a-fix-not-the-future/feed/ 0 http://crmweblog.crmmastery.com/2009/12/annual-technology-predictions-for-2010-from-nucleus-research/ http://crmweblog.crmmastery.com/2009/12/annual-technology-predictions-for-2010-from-nucleus-research/#comments Mon, 21 Dec 2009 16:26:44 +0000 Jim Berkowitz http://crmweblog.crmmastery.com/?p=1838 http://crmweblog.crmmastery.com/2009/12/annual-technology-predictions-for-2010-from-nucleus-research/feed/ 0 http://crmweblog.crmmastery.com/2009/12/tips-for-selecting-the-right-enterprise-marketing-platform/ http://crmweblog.crmmastery.com/2009/12/tips-for-selecting-the-right-enterprise-marketing-platform/#comments Wed, 16 Dec 2009 16:05:58 +0000 Jim Berkowitz http://crmweblog.crmmastery.com/?p=1829 http://crmweblog.crmmastery.com/2009/12/tips-for-selecting-the-right-enterprise-marketing-platform/feed/ 0 http://crmweblog.crmmastery.com/2009/12/protecting-crm-customer-data-requires-vigilance/ http://crmweblog.crmmastery.com/2009/12/protecting-crm-customer-data-requires-vigilance/#comments Mon, 14 Dec 2009 15:58:49 +0000 Jim Berkowitz http://crmweblog.crmmastery.com/?p=1822 http://crmweblog.crmmastery.com/2009/12/protecting-crm-customer-data-requires-vigilance/feed/ 1 http://crmweblog.crmmastery.com/2009/12/five-dirty-little-secrets-of-crm-requirements-lists/ http://crmweblog.crmmastery.com/2009/12/five-dirty-little-secrets-of-crm-requirements-lists/#comments Tue, 08 Dec 2009 19:59:08 +0000 Jim Berkowitz http://crmweblog.crmmastery.com/?p=1815 http://crmweblog.crmmastery.com/2009/12/five-dirty-little-secrets-of-crm-requirements-lists/feed/ 0 http://crmweblog.crmmastery.com/2009/12/the-myth-of-360-degree-views-of-the-customer/ http://crmweblog.crmmastery.com/2009/12/the-myth-of-360-degree-views-of-the-customer/#comments Mon, 07 Dec 2009 16:52:54 +0000 Jim Berkowitz http://crmweblog.crmmastery.com/?p=1812 http://crmweblog.crmmastery.com/2009/12/the-myth-of-360-degree-views-of-the-customer/feed/ 1